Quality Factory Service

Why You Should Choose Clinical Dynamics Quality Factory Service:
  • Flat Rate for Calibration / Repair Using Our Factory Trained Technicians
  • Extends Factory Warranty For 1 Year
  • Free Software Upgrades:  Only available from Clinical Dynamics
  • Latest Hardware Upgrades
  • SmartArm Simulation Engine Calibration: 3rd Party Service Companies only do a simple pressure adjustment to the manometer.
Step 1. Before sending your unit in for service, please review the latest product upgrades by clicking the links below and follow instructions if you are interested in obtaining pricing on the upgrades.
Latest SmartArm NIBP Simulator Upgrade
Latest SmartSat Pulse Oximetry Analyzer Upgrade
Step 2. Please fill out our Calibration / Service Form completely. For units requiring repair, a quotation will be provided to you following a complete diagnosis at our facility.
IMPORTANT: For all warranty work, please call first and obtain an RMA# .
An RMA# is not required for out of warranty (billable) work.
Step 3.

Complete Appropriate Steps for Payment, We have the following payment options: -Credit Card:  MasterCard/Visa
-Wire Transfers, please email:  service@clinicaldynamics.com for bank information
-Net 30 Days, with Approved Credit and Purchase Order
When using a Purchase order, it must state the following: PO Number and Full Contact / Shipping Info, including phone number and email address.



Flat Rate Calibration Charges
SmartArm: $249.00 SmartSat: $249.00
Data: $150.00 additional
Repair Labor and Parts: As Required

Orders for Replacement Part Only: $50.00 minimum charge

Step 4. Please send purchase order and unit(s) to:
Clinical Dynamics Corporation
10 Capital Drive -- Wallingford, CT 06492
Phone: 800-247-6427, 203-269-0090 (International Customers)
Fax: 203-269-3402  Email: service@clinicaldynamics.com
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Clinical Dynamics Corporation, 10 Capital Drive, Wallingford, CT 06492 U.S.A.
In U.S.A.: 800.247.6427 International: 203.269.0090 Fax: 203.269.3402 E-Mail: service@clinicaldynamics.com
©2006 Clinical Dynamics Corporation