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| Step 1. |
Before sending your unit in for service, please review the latest product upgrades by clicking the links below and follow instructions if you are interested in obtaining pricing on the upgrades. |
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Latest SmartArm NIBP Simulator Upgrade
Latest SmartSat Pulse Oximetry Analyzer Upgrade |
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| Step 2. |
Please fill out our Calibration / Service Form completely. For units requiring repair, a quotation will be provided to you following a complete diagnosis at our facility. |
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IMPORTANT: For all warranty work, please call first and obtain an RMA# .
An RMA# is not required for out of warranty (billable) work. |
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| Step 3. |
Complete Appropriate Steps for Payment, We have the following payment options: -Credit Card: MasterCard/Visa
-Wire Transfers, please email: service@clinicaldynamics.com for bank information
-Net 30 Days, with Approved Credit and Purchase Order
When using a Purchase order, it must state the following: PO Number and Full Contact / Shipping Info, including phone number and email address.
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Flat Rate Calibration Charges
SmartArm: $249.00 SmartSat: $249.00
Data: $150.00 additional
Repair Labor and Parts: As Required
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Orders for Replacement Part Only: $50.00 minimum charge
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| Step 4. |
Please send purchase order and unit(s) to:
Clinical Dynamics Corporation
10 Capital Drive -- Wallingford, CT 06492
Phone: 800-247-6427, 203-269-0090 (International Customers)
Fax: 203-269-3402 Email: service@clinicaldynamics.com |
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